SAP Landscapes

Background

Since 2014, SAP Landscapes has been responsible for maintaining the Belfry. This stunning and mature development is located in the heart of Citywest.

The Selection

Our tender showed we were not only competitively priced but also brought experience and know-how for a development of this size. Our large workforce and substantial pool of machinery and resources displayed an ability to deliver and deal with setbacks.

SAP has already developed a strong working relationship with SPM and proven our ability to deliver on their projects.

Services Delivery and Overcoming Challenges

#1. Litter and Waste

Flytipping and rubbish is a significant issue on site. On average litter picking takes up to 3hrs per visit. Sofas, fridges and other large litter items are removed as required.

#2. Annual Pruning

Pruning of hedges and shrubs is done annually. Timing of this is essential to get best value from contract. The work is completed at the end of the summer growing season so the client has tidy and pruned site for 5 months of year. We do adhoc safety pruning outside of this and deal with requests to keep the grounds tidy during growing season.

#3. Young Population – Safety Management

The estate has high population of young children so in summer months works are challenging as kids are attracted to limited open spaces for play. Early morning works in targeted areas assists in dealing with this.

#4. Daytime Parking

Daytime parking is substantial around the estate making cleaning of kerblines and access to areas challenging.

#5. We provide a range of adhoc additional services

Services such as winter services forecasting, tree management, enhancement projects, road and hard surface repairs, additional reporting of non-contracted safety concerns, and annual road sweeping are provided.

#6. Strong Customer Relationships and Communication

We have a close relationship with both the Managing Agent and Resident Representatives. This includes a WhatsApp Group to communicate on site issues during each maintenance visit, keeping everyone up to date and in the loop.

Benefits of Using SAP Landscapes For The Belfry

• Generation of comprehensive site visit reports for each visit.
• Provision of highly trained staff equipped with safe passes, manual handling skills, machinery training, and PU numbers as standard.
• Assignment of a dedicated site contracts manager and senior management support.
• Inclusion of a dedicated training officer to meet staff on-site, review their site strategy and equipment usage, and provide on-the-job advice and training for more efficient and professional practices.

Outcome

SAP Landscapes continues to deliver high-quality, professional service tailored to the specific needs of each of our sites and the Belfry is testament of such a service with its historic length and relationship.

Judges’ Comments:

“Mature landscape preserved with ongoing care and well presented.”

“Mature residential estate maintained to a very high standard. Sharp edges and clearly visible that it is well looked after. No ecological areas visible.’’